Leadership Development

Clarity. Synergy. Productivity.

You can know exactly what needs to be done and still have no idea how to get ten intelligent, opinionated, very different human beings moving in the same direction.

People don’t arrive at work as tidy collections of competencies.

They bring experience, assumptions, loyalties, ambitions, uncertainty, brilliance, blind spots, competing priorities, different communication styles—and occasionally very different recollections of the meeting everyone attended yesterday. And somehow, you’re supposed to lead all of that.

That’s the territory I love.

For more than 25 years, I have worked with executives, managers, entrepreneurs and leadership teams across more than 35 cultures, helping people navigate the human dynamics that can either unleash exceptional work or make accomplishing it unnecessarily difficult.

  • They may not be this clearly expressed, but they’re in the room with you nonetheless. Take a minute to consider:
  • Can you be clear without becoming controlling?
  • Can you listen without surrendering your own authority?
  • Can you make a difficult decision without needing everyone to approve of it?
  • Can you distinguish disagreement from disloyalty?
  • Can you recognize when the problem you’re trying to solve isn’t actually the problem?
  • Can you change your mind without experiencing that as weakness?
  • Can you acknowledge an error without losing your authority?
  • Can you stay grounded enough when things become difficult that everyone else doesn’t have to manage your reaction as well as the problem?
  • And can you create enough trust that the intelligence of the people around you actually makes it into the room?

These aren’t abstract leadership questions. They’re the ones that show up for leaders every day. Having someone guide the process so you can work out the questions and determine the best path forward is not only enormously useful it can be the game-changer.

Some things you can’t appropriately work through with the people you lead. You may have a decision you’re not ready to announce, a conflict involving someone on your executive team, doubts about a direction everyone assumes you’re certain about, or a problem you can’t quite see your way through – yet.

  • I listen clearly.
  • I question.
  • I challenge when challenging is useful.
  • I notice patterns.
  • I help distinguish what happened from what you’ve made it mean.
  • I may point toward something sitting in plain sight that has somehow become difficult to see from inside the situation.